Privacy Policy
At Coupal, we value your privacy and strive to make our policy clear and engaging. Here's a guide to how we handle your data responsibly and transparently.
Effective from August 25, 2024.
Who We Are
Coupal Private Limited is committed to protecting your data and ensuring transparency in all data-handling practices.
If you live in India, Coupal Private Limited is responsible for your data. Contact us at support@bemingle.in for further details.
Where This Privacy Policy Applies
This Privacy Policy applies to all websites, apps, events, and services operated under the Coupal brand.
Certain features or standalone services might require a separate privacy policy, which will supersede this policy for those services.
Data We Collect
| Category | Description |
|---|---|
| Account Data | Information required to create an account, such as phone number, email address, and date of birth. |
| Profile Data | Details you share, such as gender, interests, preferences, and location. Some data may be sensitive in certain regions. |
| Content | Photos, videos, messages, and other types of content shared through the platform. |
| Purchase Data | Transaction details, including history, payment methods, and billing information. |
| Usage Data | Activity data such as login times, features accessed, actions taken, and interactions with other users. |
| Technical Data | Information about your device, including IP address, device type, app version, and crash reports. |
| Geolocation Data | Precise location data (if you give permission), used to provide location-based services. |
| Customer Support Data | Details you share when contacting support, including the nature of your inquiry and resolution steps. |
How We Use Data
We use your data to provide and improve our services, ensuring the best possible experience for our users.
Specific purposes include account management, matchmaking, content moderation, analytics, and fraud prevention.
How We Share Data
We may share data with trusted third-party partners for purposes such as payment processing, customer support, and marketing.
We also share data within the Coupal group of companies to enhance your experience across our services.
Data may be shared with law enforcement or regulatory bodies if required by law.
Your Rights
As a user, you have the right to access, correct, or delete your personal data.
You may also object to certain data-processing activities or withdraw consent where applicable.
To exercise these rights, contact us at privacy@bemingle.in.
How Long We Retain Your Data
We retain your data only as long as necessary to provide our services or comply with legal obligations.
Inactive accounts and associated data may be deleted after a specified period of time.
Children's Privacy
Coupal is not intended for individuals under the age of 18. We do not knowingly collect data from children.
If we become aware of such data, it will be promptly deleted.
Privacy Policy Updates
This Privacy Policy may be updated to reflect changes in our services or legal requirements.
We encourage you to review this policy periodically to stay informed about our data practices.
How To Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Email: support@bemingle.in
Address: Coupal Private Limited, Level 5, Tech Park Road, Bengaluru, India